Privacy Policy

Your privacy is important to us.

Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following policy so that you understand how we treat your personal information.

As we continuously improve and expand our business, this policy might change. So please check on it periodically. If you have questions about our policy, please contact us via our electronic feedback form.

How we collect information about you.

We collect information in three ways:

• We collect information that our customers supply to us.
• We collect information from emails and other contacts sent to us by our customers and users of our website.
• We collect information electronically on all users of our website, including customers, by means of cookies.

What personal information we collect from our users.

When you set up an account online to use our online ordering service, you are required to provide us with your full legal name, email address, full street address including city, state and city code, and telephone number. You must also choose your Username and Password and provide those to us.

We collect additional information about how you use our website and service.

If you contact us by letter, phone,email or through "Feedback" page, we will collect your sender information and may collect the other information you voluntarily disclose to us.

Our use of cookies.

Like many websites on the Internet, our website uses cookies. Cookies are small strings of data placed on users' personal computer hard drives during the exchange of data that happens when your browser points to our website.

Cookies enable a website to identify a user's browser as a previous visitor by means of a unique string of numbers assigned on a previous visit.

Our cookies assist us in collecting information on what pages of our website you access or visit, and in recording any preferences you indicate on our website. We also use cookies to make your experience on Smartpro more personalized and convenient.

Our cookies cannot and do not retrieve any other data from your hard drive or pass on computer viruses. If you are just browsing our website, a cookie identifies your browser and user id (and not your identity).

If you place orders with us, we use cookies to assist in storing your preferences and recording other session information (a "session" is a single visit by you to our website).

How we store the information we collect.

We store the information you provide to us and the information we collect electronically in our computer databases. We own, maintain and operate our computer servers containing our databases. Access to our computer servers is controlled by firewalls and security gatekeepers./p>

How we use the information we collect.

We use the personal information about you stored in our member database in various ways. First, the next time you use our online ordering service and enter your User ID and Password, we will call up your information from our database to make processing your order faster and easier.

When you use your SmartPro account, we also keep track of your preferences and choices and analyze that information. We do so in order to be able to email to you special advertisements, offers and notices regarding products that seem to fit with your preferences.

You can control how information about you is used.

You can also limit our communications directly to you. If you have a SmartPro account and do not want to receive emails from us telling you about great eDeals, Contests or other promotional offers in the future, please let us know. You can change your preferences, or opt out of receiving emails from us.

SmartPro may from time to time send non-promotional email to all registered users of our online ordering service for the purpose of gathering and dispersing data to provide better customer services.

Our policies may change.

This is our current privacy and security policy, but we reserve the right to change our website and this policy at any time. You should check this privacy policy periodically. If our policies regarding collection, storage and use of your information change, the information collected under prior policies will continue to be governed by those policies, unless we obtain your consent to use that information in new ways./p>

How is my information protected?

Your information is password-protected. In order to maintain this protection, we caution you not to provide your password to anyone. We do not give your password to anyone. We recommend that, if you share your computer with other people, you close your browser window when your session is completed. Signing off will protect your information if you share a computer with someone else or are using a computer in a public place like a library./p>

Age policy

Online ordering, customer registration for on-line ordering, and customer feedback pages of this website are directed toward and designed for use by persons aged 18 years or older.

Please contact us with any questions or comments.